Refund and Return Policy for MyStayDirectory.com
At MyStayDirectory.com (referred to as “MyStayDirectory,” “we,” “us,” or “our”), we strive to provide a satisfactory experience for property listers who use our platform to advertise their accommodations. As such, our refund and return policy applies to charges incurred by property listers for listing their properties on MyStayDirectory.com.
1. Refunds
1.1. Refund Eligibility: Refunds are only applicable to property listers who have paid for listing their accommodations on MyStayDirectory.com.
1.2. Refund Requests: Property listers may request a refund within 7 days from the date of payment if they are dissatisfied with our services or wish to remove their listing from MyStayDirectory.com.
1.3. Refund Process: To request a refund, property listers must contact us at info@mystaydirectory.com with their request. Refund requests will be processed within [number] business days from the date of receipt.
1.4. Refund Amount: Refunds will be issued for the unused portion of the listing fee, calculated based on the remaining duration of the listing term.
2. Returns
2.1. Listing Removal: If a property lister wishes to remove their listing from MyStayDirectory.com before the expiration of the listing term, they may do so by contacting us at info@mystaydirectory.com.
2.2. No Partial Refunds: We do not offer partial refunds for early listing removal. The full listing fee for the original listing term will apply.
3. Contact Us
If you have any questions about our refund and return policy, please contact us at info@mystaydirectory.com].
This refund and return policy applies solely to charges incurred by property listers for listing their accommodations on MyStayDirectory.com and is subject to change without notice.